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Embedded Help Centre
For SaaS Products and Websites
Your 24/7 automated support team, delivering in-app help to your customer at the right time, and actively deflecting incoming support tickets.
Trusted by global brands
24/7 Access to Help
Providing help on-demand to your customers, where and when they need it.
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Branding & Customization
Widget can be easily customized. You can edit the fonts, color and launcher icon to perfectly blend in with your SaaS app or website.
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Integration of Eddy AI
You can access Eddy AI within your knowledge base as a widget, enhancing user experience with its multilingual capabilities. Eddy AI supports various languages, including English, French, Spanish, German, Norwegian, & Dutch.
This integration ensures a seamless and intuitive user experience, making your knowledge base more accessible & user-friendly for a global audience.
#1 rated knowledge base software among leading platforms
Context aware help via URL mapping
Serve the right set of articles to a user within your application or website based on their current URL parameters.
A smart widget that
blends in with your brand
Security
Restrict the widget to appear only on your apps and website(s) using the domain restrictions.
Custom CSS/JavaScript
Customize your CSS / JavaScript to align more with your branding guidelines.
Custom Links
Add custom links like a support email or a contact page to help your customers get in touch.